Meet Our Talented Team
Our passionate and dedicated team brings together a diverse range of skills and expertise to deliver exceptional results. From creative visionaries to meticulous strategists, we work seamlessly together to meet and exceed your expectations.

Veronica Scoot
Practice Management, Training, and Workflows ExpertWith nearly 20 years of experience in the medical practice space, Veronica brings a unique blend of expertise, energy and excellence to every project. She has spent 15 years as a Genie trainer and the last 2 years working with Xestro, helping practices get the most out of their software, their systems, and their staff. Veronica is a high-achiever with deep skills across practice administration, medical billing, staff training and office management. Highly organised and naturally innovative, she has a knack for spotting what needs to be done—and getting it done, properly and on time. She is a proactive leader who never settles for “good enough.” Driven by purpose, Veronica pours her heart into everything she does. She is passionate about improving workflows, empowering people, and creating processes that lead to outstanding results. Whether teaching, troubleshooting, building systems, or guiding a practice through major change—Veronica brings intellect, empathy, creativity, and experience. Throw anything at her, and she’ll make it work.

Andrew Wilmer
Healthcare Business Operations and IT Systems AdvisorAndrew brings a rare combination of technical expertise and real-world practice experience to medical practice consulting. With a 6-year background as a practice manager in a busy non-GP specialist practice and 2 years as a successful practice owner and business manager, he understands exactly what it takes to build and run an efficient, patient-focused clinic. Having built a thriving ENT practice from the ground up, Andrew knows firsthand the challenges and opportunities in private practice. His background in wide-area network engineering and service delivery gives him a deep understanding of how technology and workflow intersect, while his hands-on experience in medical administration means he knows what works—and what doesn’t—on the front line. Whether he’s solving technical problems, streamlining processes, or guiding new practice owners through setup, Andrew brings practical insight, strategic thinking, and a commitment to making things work better.
The Practice Specialists for Specialist Practices
Based in Sydney, supporting practices Australia-wide
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