Empowering Practices
Simplifying Transitions
PracWise an experienced consulting team helping specialist medical practices across Australia establish, optimise and grow. Whether you’re starting out, taking over existing rooms, or transitioning to Xestro or Genie software, we provide the guidance, tools and support to help your practice thrive from day one.
Built on Purpose and Passion
We’re not in this just to install software—we’re here to help specialists thrive in private practice. Whether you’re starting from scratch, taking over existing rooms, or transforming your systems, we bring clarity, confidence, and care to every project.
Because when your systems work, your staff are empowered, and your patients feel cared for—everybody wins.
Our Services
Tailored to your needs
Practice Setup & Transitions
Start strong
with expert guidance from day one.
Xestro Implementation
Make Xestro work for your practice, not the other way around.
Genie Software Training
Unlock the full potential of Genie with real-world training.
Clinical Workflow Design
Design smarter systems
for better care.
Staff Training & Support
Confident, competent staff,
better practice.
IT & Technical
Advisory
Technology that works
for your practice.
What Sets Us Apart
We Know the Job
At PracWise, we bring a rare and valuable perspective to medical practice consulting: we’ve done the work ourselves. Between us, we’ve answered phones, booked patients, provided surgical quotes, created theatre lists, handled claims and billing, liaised with hospitals and anaesthetists, and supported patients before and after surgery.
We’ve run practices, trained teams, solved problems, and delivered results—firsthand. That deep operational experience makes all the difference. It means we don’t just teach the software—we build systems and workflows that actually work in a real clinic, under real pressure, with real people.
Why Choose Us?
Lived Experience
We’ve sat at the front desk, managed practices, and run businesses. We understand the realities of private practice because we’ve been there ourselves.
Software Mastery
With nearly two decades of practice software experience across Genie and Xestro, we’re not just trainers—we’re expert implementers, optimisers, and problem-solvers.
Whole-Practice Perspective
From IT and telephony to admin, billing, and clinical process design, we look at how every part of the practice connects to deliver better care and efficiency.
Clear Practice Guidance
We cut through jargon and focus on what matters— helping your team feel confident, capable, and in control.
Genuinely Personalised Support
Every practice is different, so our solutions are never one-size-fits-all. We listen, we adapt, and we stay by your side through every step of the journey.
What our Clients Say
